Terms and Conditions for booking work with our Learning Department

Workshops

By attending a workshop, you are agreeing to the following terms:

  • All students should wear loose, comfortable clothing and soft-soled shoes with a closed toe.
  • Students should bring water (there is a water cooler to refill bottles).
  • Please arrive at Clore Learning Centre 10 minutes prior to your workshop start time.
  • We encourage all accompanying staff members to participate in the workshops.
  • Our child protection policy recommends that students who are under 18 must be accompanied by a ratio of one adult to ten young people.
  • There must be accompanying adults present in every session at all times.
  • Accompanying adults must provide medical or First Aid provision for all students, including the means to administer specialised care for those with specific medical needs.

Payment, Postponement and Cancellation

Payment is due 42 days (6 weeks) before your booking commencement date. Payment must be received by this point otherwise your workshop will be cancelled, and can only be reinstated by immediate payment and at the sole discretion of the RSC Learning team.

We can sometimes facilitate bookings on less than 42 days’ notice, however this cannot always be guaranteed. Bookings made within 42 days or less of the workshop commencement date will require immediate payment, may not be reserved until payment has been received and are made at the sole discretion of the RSC Learning team.

In the event that you need to cancel the booking, we reserve the right to charge cancellation fees as follows:

  • Full fees will be refunded for cancellations made 42 days or more before your booking start date.
  • In the event of a cancellation made within less than 42 days before your booking start date, payment will be non-refundable.

At our sole discretion and where you provide more than 28 days' notice before your booking start date, you may be able to postpone your booking rather than cancel. Please contact us to arrange this.

There may be circumstances in which we need to cancel the Workshop. In such circumstances, we will provide you with a full refund of the amount of the fee that you have paid to us and we will make every effort to provide you with such refund within 30 days of the date of cancellation.

To notify us of any change to your booking, including cancellation, please email learning@rsc.org.uk and learning.boxoffice@rsc.org.uk. 

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